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Project Specification Manager

We need an experienced project specification manager to join us on a permanent basis. This is a replacement role as one of our current team is retiring in July. Start date is likely to be April but we are flexible if we can find the right person.

Cableduct is an award winning manufacturer of standard and bespoke cable management systems, specialising in high quality floor boxes to be installed in high end residential (Buckingham Palace), retail (Harrods, Burberry) hospitality (Peninsula Hotel) and office space (80 Charlotte St Fitzrovia W1).  Our brand, our quality and our customers are at the heart of everything we do.

This is a small, entrepreneurial business in which you will have to think on your feet.  Therefore, someone who enjoys a busy day, is happy to “muck in” with whatever will help keep the business moving forward and being the go-to person will do well.

This project specification manager role is different to what might be considered the norm in that it is predominantly office based, although infrequent site visits may be required. Strong project management skills and relationships with architects and M&E consultants will be required. Prior knowledge, experience and understanding of the electrical industry or floor box and containment markets would be an advantage.

This is a key role in the sales team and you will therefore need to be based within a maximum 60 min commute from our head office in Selhurst SE London.

Key Responsibilities & Skills

• Follow health & safety guidelines and keep yourself, colleagues and visitors safe at all times
• Communicate proactively with all customer types in honest, transparent and professional manner
  • Respond to customer complaints and Investigate quality issues in professional manner, implementing corrective actions, as required
  • Build relationships and trust with customers of all types
  • Manage key projects and customers across all target segments (for customers) and sectors (for projects)
  • Provide technical support externally and internally
  • Conduct external sales visits, where required
  • Process telephone and emailed enquiries in a timely fashion and understand customer needs
  • Raise quotations on sage and send to customer within agreed timescales
  • Prepare quotes for special and / or bespoke projects with S&MD using pricing spreadsheet
  • Prioritise major projects, agreed with S&MD, following up quotes and managing stakeholder requirements and report on progress
  • Strong adherence to company procedures for all elements of the sales process
  • Support with marketing activities and preparation of marketing materials, as required
  • Identify projects that can be used as reference sites and secure photos and permission from client to use them
  • Support with managing existing product portfolio
  • Support with new product design / R&D and with developing product modifications and solutions for projects
  • Provide technical support to all customers and to all internal departments requiring it
  • Proactively, develop competence in our products and operating software, particularly sage 200 evolution
  • Train and educate customers, ie specifiers for CPD, contractors
  • Work with your line manager to develop your career and to help meet your personal goals

Ideally, you will have the following approach and experience

• Strong Organisational and prioritising skills
• Significant project management experience
• Minimum 3-5 years in a specification role, ideally in the electrical industry
• Polite, professional, and persuasive communication skills, able to build relationships easily
• Focus on accuracy and attention to detail
• Experience with full Microsoft suite is required. Experience with Sage 200 Evolution is desirable

Pay and conditions

• 25 days holiday plus public holidays (NB: some days required for inter Xmas & New Year period)
• Competitive salary
• Monthly Sales bonus of 10% of salary (targets achieved 10 months out of 12)
• Quarterly Profit-sharing bonus
• Statutory Pension
• Monday to Friday 9-5. 37.5 hours plus 30 minutes each day for lunch unpaid
• Office parking space available, if required

 

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